This website and its contents are © 2018 by Fay Jones Day. All rights reserved.
WHERE are these tiles made?
The tiles are made in my home Studio in Monroe, Oregon USA
HOW are the tiles made?
These tiles are made by hand, and fired in an electric kiln. See more on the About page
WHAT applications can these tiles be used for?
The tiles can be used for fireplaces surrounds, kitchen backsplashes and baths rooms. Framed tile can be hung on the wall as art.
HOW can I order tile?
It's best to order tile from my etsy shop I can not take your credit card over the phone.
Will the colors be right for me?
WHEN will I receive the tile? What is the lead time?
I keep a good supply of tile in stock. If I have it in stock you will get your order within 4 days. If you order something that I don't have in stock, the lead time may be from 3 to 5 weeks.To see what I have in stock shop from my ETSY SHOP
WHERE do you ship ?
I ship nation wide. Shipping out side of the USA is very expensive. International shipping may be easier if you order from my etsy shop.
SHIPPING How do you ship?
I ship USPS with flat-rate priority mail. Boxes are insured and packed very carefully. Now new low shipping charges on 6", 4.25" and 3" tiles.
FIELD TILE How do I order field tile to match my accent tile?
I make decorative accent tiles, not field tiles. I recomend Walker Zanger. My cutomers rave about their selection, show room and service. Take one of my tiles in and they will help you select field tiles .
RETURNS Can I return it?
Yes! You can return your tile. Just email me and I will talk you through the process. I will ask you to pay for the return shipping.
CUSTOM TILE Will I make you something custom?
I do limited custom work. However, If I think it is something I can do, I will. Contact me through my etsy shop to see if I can create a custom order for you.